Frequently Asked Questions

What size mask do i need?
Please go to our Size Guide to find the size you need. 

Can I change the mask if it doesn’t fit?
Yes you can! If you have received a mask that is too small or too large, simply return it to us within 14 days of purchase and we will send you the correct size, at no extra charge. Remember to include the original packaging and your invoice. The mask must be in original condition.

Please ship the mask to:
Aegialis Hotel & Spa / A-Mask
Amorgos, Aegiali 84008
Cyclades, Greece

Are the masks reusable?
Yes our masks reusable and can be washed. Our masks are made from 100% cotton organic material.

What are the shipping options?
Please go to our Shipping Methods page to find all the details.

    How do I clean my mask?
    Keeping your A-mask clean always is very important. Wash with plenty of warm soapy water for at least one minute and rinse thoroughly. Make sure it dries well before next use. Iron it for sterilization.

    How often do I need to clean it?
    This depends on your environment and who you come in contact with. It is best to wash it at least once at the end of the day, and always store it in a clean area.

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